Course Description

Discover the strong link between an organization logistics strategy and its competitive advantage. Understand the challenges of managing logistics and supply chains. Develop a customer-focused orientation in managing logistics. Identify the performance drivers of supply chains and their impact on responsiveness and efficiency. Outline the major network designs and match the best design with an organization competitive strategy to create a responsive chain. Evaluate the impact of logistics strategies on profitability.

Course Objective

By the end of the program, participants will be able to:

·         Discover the strong link between an organization logistics strategy and its competitive advantage.

·         Understand the challenges of managing logistics and supply chains.

·         Develop a customer-focused orientation in managing logistics.

·         Identify the performance drivers of supply chains and their impact on responsiveness and efficiency.

·         Outline the major network designs and match the best design with an organization competitive strategy to create a responsive chain.

·         Evaluate the impact of logistics strategies on profitability.

Who Should attend?

Logistics and supply chain planners and managers, as well as mid-level managers in any of the professions within logistics; such as, procurement, inventory, operations, and marketing among others.

Course Outline

Strategic Logistics Planning and Management

Importance of Logistics and Supply Chain Management

Logistics and Supply Chain Management (SCM) Awareness Evolution of Logistics and the Role of the Logistics Service Provider Why the Supply Chain Is the Value Chain Establishing Competitive Advantage through Logistics and SCM

Challenges in Logistics Management

The Supply Chain Simulation Game System Dynamics and Challenges in SCM The Bullwhip Effect and the Value of Information Industry Case Studies on Overcoming Supply Chain Challenges

Customer Value and Logistics

What Is Customer Service? Elements of Customer Service Developing and Reporting Customer Service Standards

Logistics and Supply Chain Performance Drivers

Aligning Competitive Strategy with Supply Chain Strategy Framework for Structuring Logistics and Supply Chain Drivers Responsiveness versus Efficiency

Designing the Network in a Supply Chain

Factors Influencing Network Design Design Options for Networks A Framework for Network Design Decisions

Creating the Responsive Supply Chain

JIT and Product Push versus Demand Pull The Foundations of Agility Lead Time Management

Measuring Logistics Costs and Performance

Logistics and the Bottom Line The Total Cost Concept The Strategic Profit Model