Course Description

Running a productive and efficient warehouse and distribution operation is a challenging task. There are many different aspects of the operation which must be proficiently managed and well coordinated. This course will discuss how to:

·         Increase warehouse operations productivity

·         Streamline the flow of materials and provide superior service

·         Effectively manage distribution operations

·         Motivate and manage warehouse personnel

Course Objective

·         To examine the most effective warehousing practices

·         To analyze methods for improving warehousing operation

·         To study different inventory control systems

·         To explore new methods in inventory management

·         To consider efficient management of distribution

·         To understand proper use of Incoterms

·         To provide insights into motivation of warehouse personnel

·         To review methods of warehouse personnel performance appraisal

Who Should attend?

This course will be of benefit to all supervisors in warehousing, inventory management and logistics operations. It will also be of benefit to managers in these operations.

Course Outline

Module 1 - MANAGING THE WAREHOUSE

·         Warehouse operations management

·         Warehouse management systems

·         Planning warehouse layout

·         Utilization of storage aid

·         Managing special storage requirements

·         Controlling warehouse item location

·         Managing shipping and receiving operations

·         Shelf life management

Module 2 - WAREHOUSE INVENTORY MANAGEMENT

·         Measuring warehousing productivity

·         Providing excellent customer service

·         Overcoming barriers to warehouse performance

·         Achieving effective inventory control

·         EOQ and MRP inventory systems

·         Just in time inventory management

·         Utilizing consignment inventory

·         Reducing costs in inventory management

·         Improving the flow of materials

·         Controlling backorder levels

·         ABC analysis

·         Achieving improved inventory accuracy

·         Managing local trucking operations

·         Managing international transportation operations

·         Proper utilization of Incoterms

·         Selection of transportation service companies

Module 3 - WAREHOUSE PERSONNEL PERFORMANCE REVIEW

·         The performance appraisal process

·         Obtaining the benefits of effective appraisal

·         Overcoming performance appraisal difficulties

·         Dealing with problem employees

·         Managing the disciplinary process

·         Appraising your own performance

·         Understanding the impact of your leadership style