Objectives

 By the end of the course, participants will be able to:

·         Manage stakeholders and teams

·         Assess and apply leadership styles

·         Improve communication

·         Enhance influence and power bases

·         Motivate team members

·         Lead effective project teams

·         Coach team members

·         Practice change management

·         Manage individual and team conflict

·         Practice ethical project management

·         Create a Leadership Development Plan

 

Outline 

Introduction to Project Leadership

·         What Is Project Management?

·         Role of Project Manager as Organizational Leader

·         Begin Developing Leadership Development Plan

·         The Triple Constraint

·         Leadership Skills

·         Stakeholders

Leadership and Management

·         Leadership vs. Management

·         Leadership Orientation

·         Management Styles

·         Three Functions of Management

·         Trait Theory

·         Fiedler’s Contingency Model

·         The Leaders Window

Interpersonal Communication

·         The Communication Loop

·         Filters and Barriers

·         The Interpersonal Gap

·         Active Listening 

Influence

·         Influences on a Project Manager

·         Influence Styles

·         Power and the Project Manager

Motivation

·         Motivation Theories

·         Motivating Under-Performing Team Members

·         Rewards and Behavior

·         Creating a Motivation Plan

·         Vroom’s Expectancy Theory

Effective Teams

·         Team Roles

·         Stages of Project Team Development

·         Forming

·         Storming

·         Norming

·         Performing

·         Deforming

·         Team Process and Functional Teams

·         Coaching Team Members

Change Management

·         What is Change Management?

·         Being an Organizational Change Agent

·         Influencers of Change

·         Stages of Organizational Change

·         Strategies to Manage Change

Conflict

·         What is Conflict?

·         Constructive Conflict vs. Destructive Conflict

·         Conflict Reactions to Avoid

·         Conflict Resolution Techniques

·         Staying Calm in Conflict Situations

·         What is Negotiation?

·         Attitudes About Negotiation

·         Negotiation Requirements

·         Formal Project Negotiation Planning

Ethics and Leadership

·         Ethics and Values

·         Personal and Business Ethics

·         Project Management Institute Code of Ethics and Professional Conduct

Negotiating Win-win Agreements

• The need for negotiation on projects
• The importance of win-win negotiations
• The project leader as negotiator
• Preparing & Conducting negotiations
• Identifying and managing conflict