Advanced Teamwork and Cooperation Skills

Start Date: 9 Jun 2024
End Date: 13 Jun 2024
Duration: 5
Country: London / UK

Course Description


Teams seem to be appearing everywhere in the workplace.  They may not call themselves teams; they may use terms like task force, committee, group, or panel.  But regardless of what they call themselves, the success of these groups depends on whether or not they learn to function as a team.  Effective teams are made up of effective members.  Teams that accomplish little and have minimal impact are usually made up of individuals who are more concerned with their own performance or who do not understand what it takes for a team to succeed.

If you are new to the team concept or part of a team that does not always function as well as it could, or if you want to be a more effective team member or want to learn about being a team leader, this course is for you.  It addresses all of these interrelated topics and provides lots of practical examples of what you can do for yourself and your team.

Course Objective


         Understand the difference between a team and a work group

         List the benefits that teams have over individuals

         Determine why teams fail and how to prevent your team from failing

         See how team members encourage each other to achieve high levels of performance

         Recognize how team members need to communicate interpersonally

         Learn the process for team conflict resolution

         See how successful teams manage the resistance to change

         Determine you team member style and how it impacts on your success and the success of your team

         Learn the different roles and responsibilities that team members have

         Describe how to run an effective team meetings

         See how highly effective team members build trust and believability

         Determine how to set and monitor team goals  

Who Should attend?


This program is intended for all individuals who have a stake in building successful teams.  Managers and leaders will learn how to develop and lead teams and avoid the pitfalls of unsuccessful teams.  Individual contributors will learn how to be effective team players.  Human resource professionals will also benefit greatly from this course.  They will learn how to recognize when a team is working well together and what to do if the team is not.

Course Outline




The Team Concept

         Why organizations need to develop teams

         Reaping the benefits of teamwork

         The difference between teams and work groups

         Why teams fails and how to proactively prevent these failures

         Identifying the qualities of effective team members and team leaders

         Identifying the different roles and responsibilities of team members

         Determining how to move a team forward based on its stage of development

 Day 2

 Getting Organized and Working Together

         Conducting and participating in team meetings

         Establishing process and task ground rules

         Getting team members involved

         Building trust and believability

         Handling team member conflicts

         Managing resistance to change and recognizing the three phases of change

         Time management and priority management strategies

Day 3

Handling Difficult Team Situations and Difficult Team Members

         What is the team never seems to get anything done?

         What if one person is too aggressive and dominates the team?

         What if a team member is not pulling his or her weight?

         Using two-way communication and listening skills to build team rapport

         Giving team members positive and corrective feedback

         Dealing with a difficult team leader or manager

         Interdepartmental and inter team conflicts

Day 4

Capitalizing on Team Diversity and Talents

         Avoiding subtle exclusion of team members

         Become comfortable with team member diversity

         Use Equity Checking to manage your assumptions about us

         Build a spirit of cooperativeness, not competitiveness

         Fostering team creativity

         Celebrating team successes

         How to end a team and move on


Day 5

A Closer Look At Leading Teams

         Using the learning curve to develop team members and teams

         Developing team members by delegating

         Build a motivating environment

         The organizationís responsibility in team building

         Team building success stories

         Individual Team presentations

         Course summary and feedback

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