This Program offers an extensive training on Communication Strategies and Transparency required in today’s organizations with practical cases for improving the skills of Effective Managerial Communication and how to cope with its Styles of Aggressive, Passive and Assertive. It teaches the Techniques for Listening and Critical Thinking to improve Communication Skills and Defining best Strategies to Communicate with Audience with Emphasis on 21st Century Presentation Skills Techniques.



High impact negotiation skills are critical to organizational success in the competitive business world of today. Whether designing joint ventures, closing business deals, or leading diverse teams, it is essential for managers and leaders at all levels to possess the skills and knowledge necessary to effectively present their ideas, analyze the interests of others, discover synergies, and close agreements. 

The Negotiation Skills program will provide you with a systematic approach for more effectively reaching and implementing successful agreements. Leveraging recent advances communication, cross-cultural effectiveness, and neuroscience research, this highly interactive program provides leading edge tools for reaching your priority goals and results through negotiation.

By the end of this program, participants will have learned and practiced a systematic model for negotiating effectively in a wide range of situations. They will also have strengthened their core communications skills essential to successful negotiations. 



This Program will help participants to develop their negotiation skills and improve their knowledge and skills about how to conduct effective negotiations. Their understanding, abilities and performance will be improved especially in conveying clear information to others as well as providing clear messages in a well structured and organized manner using the principles of ABC.

• Foundation of Communication

• Communication Strategy

• Advanced Presentation Skills Techniques.

• Communicators Styles : aggressive, passive, and assertive

• Verbal and non-verbal components of the human communication process and techniques

• Listening Techniques

• Learn how to give and receive criticism in a constructive manner. 

• Communicating in a way that meets the goals of sharing information, meeting people’s style preferences and creating a sense of team

• Assertive Communication: 

o Dealing with Anger and Criticism 

o Dealing Assertively with People 

o Dealing Assertively With Conflict and Criticism 

• Dealing With Difficult People 

o Dealing With Difficult Supervisors 

o Handling Difficult Employees and Discipline

Middle Management &Top Management

Day One

• Understanding the Foundations of Communication

• Communication Styles

• Communication Strategy

• Achieving Success through Effective Business Communication

• Communicating in Teams and Mastering Listening and Nonverbal communication

• Communicating Inter Culturally

Day Two

• Diversity

• Audience

• Listening Skills

• Effective Communication 

• RACE Technique

• Communication Process

Day Three

• Finding, Evaluating, and Processing Information

• Presentation Strategy

• Presentation Contents

• Presentation Techniques

• Advanced Presentation Skills

• Conclusion



DAY Four: 

Introduction to Negotiation Skills

• Introduce some famous quotes and define the concept of negotiation. 

• Highlight the interests, needs of expectations during a negotiation process. 

• Explain the forms of negotiations and their features. 

• Identify negotiation opportunities and determining what is negotiable.

• Transform obstacles into negotiation opportunities. 

• Clarify the negotiation philosophy and general process. 



DAY Five: 

Essentials of Negotiations

• Identify the types of negotiators and their characteristics. 

• Test your negotiation skills and checking your self-awareness. 

• Explain the different styles of negotiations and possible attitudes.

• Identify the values and competencies required for effective negotiations. 

• Distinguish processes: Integrative vs. Distributive Negotiation. 

• Fit strategies to personal style and situation.

• Explain the BATNA and WATNA approach in negotiations.